Frequently Asked Questions

We service Mackay and surrounding areas including:

• Mackay CBD and inner suburbs
• Northern Beaches: Blacks Beach, Bucasia, Shoal Point, Eimeo, Rural View
• Southern Suburbs: Andergrove, Beaconsfield, Glenella, Mount Pleasant
• Pioneer Valley: Marian, Mirani, Finch Hatton
• Surrounding Areas: Sarina, Walkerston, Eton, Koumala

Not sure if we service your area? Contact us to confirm.

Yes! We offer free, no-obligation quotes for all our services. Simply give us a call on 0439 942 618 or fill out our online contact form, and we'll arrange a time to assess your project and provide a detailed quote.

Yes, R&Z Projects is fully insured. We carry comprehensive public liability insurance to protect both you and us during any work we undertake on your property. We're happy to provide proof of insurance upon request.

Our team holds extensive qualifications:

Rhys Stewart:

• Certificate III in Painting and Decorating
• 20+ years of painting and decorating experience
• NACE accreditation for industrial blasting and painting (2023)
• Dulux Acratex Accredited Applicator

Zoie Kahn:

• Certificate III in Horticulture
• 13+ years of landscaping and horticulture experience
• NIASA (Nursery Industry Accreditation Scheme Australia) accredited
• ICA certification for pest management

Both team members also hold machinery operation tickets, confined space certification, and work safely at heights certification.

No job is too small! We're happy to help with everything from minor repairs and touch-up painting to complete home renovations and garden transformations. We believe in building relationships through quality work, regardless of job size.

Our handyman services include:

• General repairs and maintenance
• Pressure washing (driveways, pools, houses)
• Basic carpentry and plastering
• General fencing
• Solar panel cleaning
• Window cleaning
• Bond and deep cleaning
• Caravan cleaning inside and out
• Dump runs
• End of lease repairs
• Pre-sale home improvements

See our Handyman Services page for more details.

With 20+ years of trade experience, we offer:

• Interior and exterior painting
• Plastering and rendering
• Historical restorations
• Wallpaper installation
• Texture coating and decorative finishes
• Line marking
• Deck coatings
• Industrial blasting and painting (NACE certified)

See our Painting Services page for more details.

Our landscaping services include:

• Landscape design and maintenance recommendations
• Irrigation and sprinkler system installation
• Plant recommendations and placement
• Pest, weed, and disease identification and treatment
• Tree, shrub, and plant maintenance
• Lawn mowing and yard maintenance
• Mulching and garden care
• Basic landscaping and garden transformations

See our Landscaping Services page for more details.

We typically work Monday to Friday, 7:00 AM to 5:00 PM. However, we understand that some projects may require flexibility, so please contact us to discuss your specific needs and scheduling requirements.

Our availability varies depending on current workload, but we always try to accommodate urgent jobs when possible. For most projects, we can typically schedule within 1-2 weeks. Contact us to discuss your timeline and we'll do our best to meet your needs.

We accept:

• Bank transfer (EFT)
• Cash

For larger projects, we can discuss payment arrangements. Payment terms are typically agreed upon before work commences and outlined in your quote.

We can provide all necessary materials for your project, or work with materials you've already purchased. Material costs are typically included in our quotes, but we're flexible and can adjust based on your preferences. Just let us know what works best for you.

Your satisfaction is our priority. We take pride in our workmanship and stand behind every job. If you're not completely happy with any aspect of our work, please let us know immediately and we'll make it right.

Absolutely! We always leave your property clean and tidy. All rubbish, offcuts, and materials are removed, and we'll make sure the work area is left in better condition than we found it. It's part of our commitment to quality service.